Webinar Recap: How to Get Your Customers to Use the Quipli Website
Topic: Addressing the common challenge of customers preferring to call or visit in person instead of using the Quipli website. We discussed several strategies to encourage them to interact more with the site and utilize the "Rent Now" button.
Key Points:
Creating Quotes:
Overview: We walked through how to create a quote on the Quipli website.
Resource: How to Create a Quote
Tip: Ensure texting is enabled for your customers.
Why This Helps: It familiarizes customers with the website, getting them halfway to placing an order themselves.
Web App for Customers:
Overview: We demonstrated how to download the mobile progressive web app.
Tip: Offer to help customers download the app when they visit your store.
Why This Helps: The app provides easy access, saving customers time and encouraging website use.
Running a Coupon Promotion:
Overview: We discussed setting up discount coupons to incentivize online orders.
Resource: How to Manage Customer Discount Codes
Example: Offer a 10% discount for online orders in October.
Why This Helps: Attracts new customers and promotes website usage.
Using QR Codes:
Overview: We explored using QR codes to direct customers to your website.
Tip: Place QR codes on your front desk, business cards, and other marketing materials.
Why This Helps: Provides a quick and easy way for customers to access your website.
Payment Link Feature:
Overview: We touched on the payment link feature available in customer statements.
Resource: Sprint 83 Demo Day Recording – Check out how to use the payment link feature.
Why This Helps: Simplifies the payment process for your customers, encouraging more interaction with the website and faster payment completion.