✨ New Features
Re-Rents on Orders:
You can now add equipment you source from another vendor (a "re-rent") directly to a customer's order, right alongside your owned inventory. Use the new Owned / Re-rent option on the For Rent tab, pick or add a vendor inline, and enter your vendor cost so you can see your margin as you build the order.
Re-rent items flow through the whole order lifecycle: they show on the order, contract and invoice with vendor cost and margin visible internally, appear in the On Rent, Off Rent, and Return Inventory steps, and show up in Dispatch for delivery and pickup. On cycle-billed orders, you can set per-cycle vendor costs.
Re-rent income posts to its own Re-rental income row in General Ledger Settings, and re-rent items are excluded from your equipment utilization-style reporting so they don't skew your numbers.
👀 View Re-Rents on Orders In Action
🛠️ Improvements
Chat Support Is Now Available to Every Customer:
To reach Quipli Support, there is now a chat button that is always visible in the bottom right-hand corner of the screen while you're in the Quipli app.
Clearer Pricing Breakdown Card When Adding Products to an Order:
The pricing card shown when adding products to an order now explains exactly how a price is reached, for rental, sale, part, service, and custom products. Rentals show the total duration and each rate tier charged (for example, "3 × 4 weeks @ $720.00"), and the card now accounts for quantity so its total always matches the order line's total.
On cycle-billed orders, the card only references billing cycles when a rental actually spans more than one, showing the rental duration, billing cycle duration, and total per cycle.
Smarter Address Selection on Orders:
Adding a new address for a customer on an order now selects it automatically, with no extra click needed.
Work Order Invoice Emails Now Send Only on Completion:
Invoice emails for a work order are now automatically sent when the work order is completed only, rather than being automatically re-sent every time the work order is edited.
Work order invoice emails also now respect your "Send Order Complete Emails At" setting, so if you have a time configured other than Immediately, they'll send along with your other invoice emails at that time.
Credit Utilization Card Shows "No Credit Limit Set":
Customers without a credit limit now display a clear "No credit limit set" status on the Credit Utilization card instead of an empty or misleading value.
Unique Serial Numbers Enforced When Receiving POs:
When receiving a Purchase Order, serial numbers must now be unique, helping keep your unit records accurate.
Reports Improvements:
Physical Utilization now follows the ARA industry standard. It's weighted by equipment value (OEC on rent ÷ total fleet OEC) instead of unit count, so a high-value excavator on rent counts for more than a small tool. You may notice your utilization numbers change.
Products Report: Product Utilization now includes Product SKU, Serial #, Unit #, and a unit status column (On Rent, Hard Down, Soft Down, Available), plus OEC and Purchased At date. New Exclude Category and "Product does not contain" filters help you narrow results.
Consistent dashboards: Filters are now standardized across every report, each dashboard shows when its data was last updated, and line-item prices keep their full precision so totals with sub-cent unit prices (like fuel per gallon) match your invoices.
🐞 Bug Fixes
Restored Location Selection When Making a Statement Payment:
Resolved an issue where you couldn't choose a location when making a payment toward a customer's balance (without selecting specific invoices).
Fixed Sale Stock Being Reduced Twice for Quotes:
Resolved an issue where editing a quote reduced sale item stock, and then approving the quote reduced it again.
Voided Invoices No Longer Show Days Past Due:
Resolved an issue where a voided invoice still displayed a Days Past Due value on a customer's Collectibles tab.
Quickbooks Online Journal Entries "Action Needed" Filter Fixed:
The "Action needed" filter on the QuickBooks Online journal entries page now correctly shows the entries that need your attention.
Fixed Product List Scrolling on POs and Transfers:
Resolved an issue where the product list on Purchase Orders and Inventory Transfers got stuck on the first page when scrolling.
Reports Bug Fixes:
A/R report: Invoices paid on the same day no longer show as unpaid for that day.
Renters and Credit Utilization reports: Balances are no longer overstated for customers with overpaid or pending-refund invoices, and vendor purchase orders are no longer counted against a customer's credit.
Revenue report (cash basis): Removed confusing offsetting +/- rows that appeared when an invoice was edited.
Products report: Removed duplicate zero-revenue units left behind when a product was deleted and re-created, and fixed total stock double-counting sale stock for non-serialized products.
Product Utilization: Open Hard Down / Soft Down work orders with no end date now count correctly, and "Number of Orders" no longer overcounts when an order has several lines for the same unit.
Orders report: The payment method detail column now fills in for Check, Cash, and Custom payments.