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How to Create a New Order in the Admin Console

Creating A New Order from the Admin Console:

Step by Step Instructions:

  1. Go to the orders tab and click Create Order

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  2. Search for an existing customer or + Add New customer

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  3. If you selected to add a new customer, fill out the new customer form and add customer addresses

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  4. If applicable, add all renter information (drivers license/proof of insurance/custom docs)

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  5. Select a store location

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  6. Select if you want this order to be a Cycle Billing order (select Automatic Card Payments if needed)

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  7. Add Products to your order > Select delivery or pickup > Add to order

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  8. If tracking by serial units, Assign Unit > Adjust any totals in the order summary you need *only numbers in blue will be editable*

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  9. Select payment method (credit/debit card/bill my account/cash/check/skip for now). If credit/debit is selected, fill out required information.

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    *Note* The Rent On Account feature must be turned on under General Settings > Options for it to be available here.

  10. Add any relevant orders notes

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  11. Create Order

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  12. Once you have created the order you can access it from the Orders tab. To learn about that, click this link: What to do Once an Order Has Been Placed on Your Site

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