ACH Payment
ACH payments (Automated Clearing House payments) are electronic transactions processed through the ACH network, commonly used for direct deposits, bill payments, and account transfers. They offer a secure, cost-effective, and efficient way to move funds between bank accounts. Currently, they are available only to customers in the U.S.
HOW TO TURN ON ACH PAYMENTS
Go to the Settings > General Settings
Click on the “Options” tab
Scroll down to “Enable ACH Payment" and toggle to Yes
Scroll down and “Save Changes”
Assisting Customers with Setting Up their ACH Payment Method
You can click the "Send ACH Account Setup Link" on any page in the admin console that includes a "Pay" button, such as:
Order
Collectibles tab
Customers' Collectibles screen
Order
1.Go to Orders> Select an order
2. Select “Pay” under the invoices section
3.Select “ACH Bank Account”
4. Select “Send ACH Account Setup Link”
Collectibles Tab
1.Go to Accounting> Select Collectibles
2.Select“Pay” next to a particular order> “ACH Bank Account”> “Send ACH Account Setup Link”
Customers' Collectibles screen
1.Navigate to Customers> Manage Customers>select a specific customer
2.In user setup page, select “Collectibles”
3. Select “Pay” next to a particular invoice> “ACH Bank Account” > “Send ACH Account Setup Link”
5. After the renter sends the set up link, their customer will receive an email to set up their ACH account.
6. Customer will click this link and it will log them into their customer portal on the ecommerce site to Payment Settings > ACH Bank Account
7. Your customer will fill out the missing bank information and save payment
8.Once the payment is entered, the ACH account is completely set up
ACH Feature Enabled
Once ACH feature enabled, registered customers can also always log in to their customer portal on the ecommerce site and navigate to the above section to set up their ACH account as a payment method.
**Please Note**
ACH payments once initiated can take up to 2-3 Business days to process. For example, if a payment is made on Friday, it may not show as 'Succeeded' until next Wednesday. Be sure to allow enough time for the payment to process before attempting to charge again.
ACH Payments Fees:
1% fee for payments up to $1,000
$10 flat fee for payments over $1,000